ConventionSouth

JUN 2012

ConventionSouth magazine is the leading resource for meeting planners who book all types of events, conventions, conferences and group travel in the south.

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2012 Sneak Peek Directory Subscribe Advertise SMERF PLANNING GUIDES FRATERNAL TREND: need to keep them happy. Pamper them a bit. If you receive a complaint from a member— even if it sounds unimportant—make sure that she/he has somebody's personal line to call. This will make the member feel special and full of good will for their association. On the other hand, when a member mentions good personal service received from a staff member, recognize that staffer in public. As that old but powerful adage states, praise the behav- ior that you want repeated. ■ University towns are fitting locales for fraternal groups to meet and we see no better example of that than in the North Carolina Piedmont Triad, where the cities of Greensboro and Winston-Salem are home to several universi- ties and colleges—and host fraternal groups throughout the year. Greens- boro is home to The University of North Carolina at Greensboro, North Carolina A&T State University, Guilford College and Greensboro College. And, there may be no better time for sororities and fraterni- ties to visit Greensboro than during the annual Greek Festival, which takes place for three days in Sep- tember. Itʼs a time to enjoy live Greek music and dancing, authentic Greek cuisine and pastries, and shop the Greek Market. About The Author: Ralph Hood, CSP, a former sales manager and professor, is a Tennessee-based professional speaker. He is a past member of the ethics committee for the National Speakers Association and the past president of the Alabama Speakers Association. www.ralphhood.com Contact DYN AMC. DI VERSE. DISTINCT DYNAMIC. DIVERSE. DISTINCTI T. . Norfolk combines the perfect blend of business and pleasure, with hotels and meeting venues minutes from the city's top-notch restaurants, shopping and entertainment. With a vibrant and history-rich waterfront, Norfolk offers something new and fresh - the ability to connect and succeed at an affordable price. Norfolk is your distinct meeting destination. www.con v entionsouth.com visitnorfolktoday.com 1-800-368-3097 JUNE 2012 ConventionSouth 25

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