DEC 2017

ConventionSouth magazine is the leading resource for meeting planners who book all types of events, conventions, conferences and group travel in the south.

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Page 18 of 75

D E C E M B E R 2 0 1 7 ⎜ ConventionSouth ⎜ w w w . c o n v e n t i o n s o u t h . c o m 19 The AWARDS Issue! Terry we're all yours Terry, Assistant Banquet Manager takes care of everydetail, from setting up your meeting room to ensuring that the coffee is plentiful and hot. He handles the details. You handle the accolades. See how we help you get a standing ovation by visiting 1,335 Suites + 150,000 Sq Ft Meeting Space + 5 Restaurants + 1 Terry ph: 1-800-986-5645 | The perfect meeting has a name. Recovery Leads To Renovation Hawk's Cay Resort on Duck Key, one of the larger meet- ing properties in the Florida Keys, did sustain damages, requiring the venue to close for repairs. Sheldon Suga, vice president and managing director at the resort was quick to share information about what was happening. "We want to thank the community, our staff and guests for their patience as we assess the resort and create our plan for reopening," he said on Sept. 21. "One thing is for certain, Hawks Cay will be bet- ter than ever when it reopens." Additionally, the resort' s website thanked people for their concern and support and assured the public that "all of our staff is safe as everyone (including our beloved dolphins) was evacuated before the storm." The resort also issued a statement assuring those with reservations that all cancella- tion policies would be waived. Suga's prediction that the resort would reopen "better than ever" was backed up by a Nov. 7 announcement that the resort is launching a renovation which will enhance the overall look and feel of the 60-acre property. It will include a com- plete redesign of the main lobby and all 177 guest rooms, a new signature restaurant and fast-casual family-style eatery. "We want to thank our friends, fans and guests for their patience since Hurricane Irma," said Suga. "The resort is structurally sound and the restoration team has been working around the clock to get us to a place where we can come out with a clear vision of the work that needs to be done. Although a renovation wasn't planned for this time, we're going to take this opportunity to create an even better version of Hawks Cay Resort that our guests can enjoy." In addition to the redesign, the resort has been assisting crew members with navigating through the recovery process and relocating to new positions. HEI Hotels & Resorts, which manages Hawks Cay Resort, has sister prop- erties throughout the U.S. that have welcomed resort associates to properties in Miami, Fort Lauderdale and Boca Raton, as well as New Orleans, Austin, Atlanta, Nashville and Manchester in Vermont. Angler & Ale, the resort's waterfront restaurant, and the Calm Waters Spa will both open early next year, according to Suga. A soft opening of the resort is anticipated in the sec- ond quarter of 2018, with the grand reopening expected to follow in the summer. n Suga

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